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Practical IT guides.
Security, helpdesk, backups, websites and DevOps for small and mid-sized companies. Written by our engineers.
Microsoft 365 security for small businesses: a 12-step checklistTwelve practical settings that protect a small company's Microsoft 365 tenant from phishing, account takeover and data loss, in the order we apply them for clients.Read the articleSPF, DKIM and DMARC explained: stop attackers sending email in your nameWhat SPF, DKIM and DMARC do, how they work together and how to roll out DMARC safely without blocking your own invoices and newsletters.Read the articleL1, L2 and L3 support: what each level does and which one your company needsA plain-language guide to IT support levels, with real examples of L1, L2 and L3 tickets, typical response times and how to choose the right level for a small company.Read the articleIn-house IT or managed IT services: an honest cost comparison for 10–50 person companiesWhat an internal IT administrator really costs compared with a managed IT service, what you gain and lose with each option, and when a hybrid model works best.Read the articleThe 3-2-1 backup rule in practice: how to know your backups will actually restoreA practical guide to the 3-2-1 backup rule for small businesses, immutable copies against ransomware and a simple quarterly restore test you can run yourself.Read the articleWordPress maintenance checklist: what to do weekly, monthly and quarterlyA practical WordPress maintenance schedule for business websites: safe updates, backups, security, speed and the checks that catch problems before your customers do.Read the articleEmployee onboarding and offboarding: the IT checklist that prevents data leaksStep-by-step IT checklists for new hires and leavers: accounts, licenses, devices, access rights and the offboarding steps most small companies forget.Read the articleWhat a CI/CD pipeline is and when a small team needs DevOpsA clear explanation of CI/CD for business owners and small development teams: what it automates, what it costs, and the signs that it is time to invest in DevOps.Read the articleInfrastructure as code with Terraform and Ansible: a practical introduction for small companiesWhat infrastructure as code means, how Terraform and Ansible divide the work, and a realistic first project for a small company running servers in the cloud.Read the articlePatch management for small businesses: how to keep systems updated without breaking themA practical patch management process for small companies: what to update, how often, how to test and how to handle urgent security fixes without disrupting work.Read the article